"Figure 9: Growth rates for social security administration output, inputs and productivity, 1998-2012","" "UK","" "","" "Notes","1. Scale of this figure is larger than that of other service areas" "Unit","%" "","" "","Output","Inputs","Productivity" "1998","-3.9","-4.8","0.9" "1999","-1.5","11.1","-11.4" "2000","-1.8","5.8","-7.1" "2001","-1.9","-11.4","10.7" "2002","-0.1","1.5","-1.5" "2003","3.5","25.8","-17.8" "2004","3.2","-7.1","11.1" "2005","-4.5","5.6","-9.6" "2006","0.3","-12.4","14.5" "2007","-1.1","-16.4","18.3" "2008","7.9","5.7","2.1" "2009","5.3","-17.9","28.4" "2010","-2.8","11.4","-12.8" "2011","-2.6","-14.9","14.5" "2012","-3.2","-2.2","-1.1"